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Who we are

OUR MISSION

It is our mission to be the first-choice provider for Transmission and Distributions Engineering Services for utility infrastructure projects by meeting and exceeding the needs of our clients. 

  • We strive for continual improvement by adding value and efficiency to each project

  • Emphasis on safety, partnership, and teamwork to facilitate the best service to our clients.

  • Operating as a cohesive team, with an emphasis on communication and efficiency with those whom we are providing service

  • Forging and maintaining customer relationships by exceeding expectations and deeply valuing our client relationships

  • Implementing a rigorous, industry-leading QA/QC program

  • Committing to environmentally friendly design

  • Providing a fulfilling, rewarding, and safe environment for our employees

  • Providing exceptional service at a reasonable cost

  • Achieving solid financial performance

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OUR STORY

After over a decade of managing a consulting engineering firm, Jeanne Klein saw the opportunity to provide diversity to the electrical utility industry, and opened Tier 1 Utility Design, Inc. (Tier 1).  Tier 1 was established in November 2015 and began operations in January 2016.  Tier 1 is a Nationally Certified Woman Owned Business and Woman Owned Small Business with a great reputation for the quality of the work performed in supporting the Electric Utilities, Electric Co-ops, and green energy Developers. Tier 1 is experienced in Transmission and Distribution Engineering, Project Management, Concept Development, and Construction Support Services. 

Our team of engineers, project managers, designers and construction support personnel are very experienced and located in our various offices through the mid-Atlantic and mid-west to support our clients.  Our experience includes Substations, Gas Insulated Substations, Switchyards, Overhead and Underground Transmission and Distribution, Gas Distribution, and Renewables.  Our Construction Support team is experienced in QA/QC, Safety, Construction Management, and Procurement including EPC projects.

" TIER 1 strives to be of value to our clients as a valuable member of the client team, but also in our dedicated quality service."

                                           - Jeanne Klein

                                        President

Tier 1's growth throughout the years reflects our commitment to excellence and prompt delivery of our products, meeting or exceeding our client’s expectations.  It is not just about diversity; it is about our commitment to go above and beyond to provide extra value to our work. 

OUR TEAM

Tier 1's core management team is made up of industry experts with vast experience in the management, design, and engineering in the power industry.  Our goal is to utilize the best expertise in the industry to build strong relationships with our clients while bringing added value engineering and services to all that we do.

Over 25 years of management experience, the past 15 in executive management positions in the T&D industry.  Previously serving as Vice President of Operations for Substation Engineering Company, Jeanne was responsible for the corporate operations for the organization.  She has taken those experiences applying them to the development, expansion, and growth of Tier 1 Utility Design in the T&D marketplace.

Jeanne Klein

President

Over 15 years of experience in the transmission and distribution industry.  Responsible for coordinating client relationships and client accounts, executing corporate initiatives and overseeing the expansion of new business.  Maria has built a reputation and career based on honesty and excellence to build and maintain open communication with clients and her team ensuring the successful delivery of quality projects.

Maria Elena Pichardo

Vice President

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OUR LOCATIONS

In addition to Tier 1’s main office in Reading, PA, we have personnel strategically located in regional offices throughout the East coast and the Midwest. These regional offices include:

  • Albany, NY

  • Allentown, PA

  • Alexandria, VA

  • Baltimore, MD

  • Jackson, MI

  • Newark, DE

  • Vestal, NY

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© 2020 by Tier 1 Utility Design INC.

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